Returns & Changes


If the product you received is defective, not suitable or you just changed your mind, you have the right to return all or part of the order within 14 calendar days from the date of receipt. Withdrawal In case you exercise the right of withdrawal, the basic condition is that the product (s) be returned within 14 days from the day of the announcement of the withdrawal. The products must be accompanied by their original packaging, in excellent condition, without damage, complete and with the relevant documents. All shoes must be tested on a carpet to prevent damage. In case of replacement: The will do its best to replace the returned product either because the size is not right or because you want another product or because the product is defective. In case of refund: The refund will be completed within 14 calendar days from the date of notification of the exercise of the right of withdrawal.

In any case, the has the right to return the money after receiving the products and checking their condition.
You can contact us to return the products by phone 2462087327 – 6978713450 or email us at our email address [email protected]. Shipping costs in case of return. In case of a defective product, the cost of return shipping is borne by the store In cases of withdrawal, unsuitable size or replacement, the cost of return shipping is borne by the customer. Order Cancellation It is possible to cancel your order before it is completed (send email to [email protected]).

Cancellation is possible by sending an email to our email address [email protected] or by filling out the return form or by telephone at 2462087327 – 6978713450.